A) Information you provide
Name, email, phone number
Profile content (bio, images, links, social accounts, business info)
Support messages and requests (including verification requests)
B) Information collected automatically
Device and browser info (for security and performance)
Basic usage data (pages viewed, clicks, errors)
Cookies (see Cookies section)
C) Payment information
Payments are processed by third-party payment provider (Stripe). ViralMe typically receives confirmation details (like payment status and transaction reference) but does not store full card details.
We use your data to:
create and publish your profile
provide account access and customer support
process payments and manage subscriptions
improve platform performance and user experience
prevent fraud, abuse, and impersonation
comply with legal obligations
We do not sell your personal data.
We may share limited data with:
payment providers (to process transactions)
hosting and analytics providers (to run and improve the platform)
support tools (to respond to you)
legal authorities (if required by law)
Your profile is a public page only for the content you choose to publish.
Your private account details (like internal notes, admin logs, verification documents) are not public.
If you submit documents for verification:
we use them only to confirm identity/ownership
we store them securely with restricted access
we may delete them after verification or after a defined retention period
We use cookies to:
keep you logged in
remember preferences
measure performance and improve the site
You can control cookies in your browser settings. Some features may not work if cookies are disabled.
We keep your data as long as needed to provide the Services and meet legal/accounting/security requirements. You can request deletion.
Depending on your location, you may have the right to:
access your personal data
correct or update your data
request deletion
object to certain processing
request a copy of your data
To request any of these, contact support.
We use reasonable technical and organizational measures to protect your data. No system is 100% secure, but we work to prevent unauthorized access.
If we store or process data in countries outside yours, we take steps to protect it using appropriate safeguards.
ViralMe is not intended for children under 18. We do not knowingly collect data from children.
We may update this policy when the platform changes. The latest version will always be posted on this page.
Privacy questions or requests:
Email: care@viralme.co